Customer Service Apprentice


 

Become a Customer Service Apprentice today with TJX!

n the retail business, we move fast. We’re always adapting, evolving and innovating. And the fast pace brings variety and challenge, along with continued growth and opportunity. Explore career opportunities at TJX, a Fortune 100 company and the world’s leading off-price retailer of clothing and homeware worldwide.  

About the role

A front-line role with direct customer contact and a responsibility to ensure all customers receive a timely, fair and consistent response in a manner that represents TJX Europe. Customer service is the heart of our business which aims to provide an exceptional service that leaves the customer feeling valued.

As an Associate working as part of the Customer Service team, you’ll acquire a holistic view of our business, seeing firsthand the outcome of our business decisions. You will also meet and partner with people from other business functions, to build your awareness of how we operate, and discover how a career in Customer Service can add value to what we do, at every opportunity.

Whilst doing a real job within the customer service team you will also be studying towards your Customer Service apprenticeship qualification. You will receive expert knowledge and training both on the job and with a top-quality external training provider either face to face in a classroom setting or online. You will be surrounded by support from your peers, manager and mentor. 

What You Need

  • Educated to at least GCSE (or equivalent) standard in Math and English
  • Experience of front-line customer service in a query-based environment
  • An understanding of what makes great customer service and a desire to deliver it
  • Patience and the ability to empathise and build rapport with customers
  • Tenacity and willingness to own a problem through to resolution
  • Attention to detail and administration skills, for note taking and keeping track of multiple tasks at once
  • Good communication skills, with excellent written and spoken English and good listening skills
  • IT literate with good keyboard and internet skills
  • Happy to work in a Rota system, and be able to work weekends and/ or evenings
If you’re looking for an unforgettable journey. The chance of something huge. Something global. A Customer Service Apprenticeship with TJX Europe is where it can all begin.Join us and Discover Different at TJX
Apply here

Comments

Post a Comment

Popular posts from this blog

KPMG Virtual Work Experience

Image
  KPMG Virtual Work Experience Day! Thursday 4th April 2024, from 10am - 4pm - Apply Now! We are delighted to announce that applications for KPMG's Virtual Work Experience Day Programme are now open! This virtual work experience will take place during the Easter Holidays on Thursday 4th April from 10am - 4pm, and will be a fantastic opportunity for your students to pick up some incredible experience at a Big 4 Accounting Firm! Are you interested in kick-starting your career and gaining work-experience with a world-renowned professional services firm? If so, you do not want to miss this opportunity!   Did you know that KPMG is one of the largest professional services companies in the world? With over 227,000 employees across 146 countries, their work spans five major areas of Finance and Personal Services. They Audit some of the UK’s biggest companies and their people in Consulting, Deal Advisory, Tax, Law, and Technology. With clients from the smallest of start-ups to international
Read more

Kickstart your career with a BAE Systems Apprenticeship

Image
  Are you looking for a head-start? University isn’t the only way for young people to get ahead. An apprenticeship at BAE Systems means they can further their curiosity in a field that excites them and earn qualifications ranging up to a degree, while receiving a competitive salary.    They’ll gain real-world experience learning from the brightest minds in the business, working on meaningful projects that span the depths of the ocean, to the edges of space.    Whether they want to become technical experts  in welding, painting  or  scaffolding , or kickstart their career whilst earning a  degree in finance, engineering or business — there’s something for everyone at BAE Systems.  Explore Apprenticeships What can they expect? In return for their hard work, apprentices can expect all the benefits, training and development opportunities they need to launch their career and achieve their potential:    A competitive reward and benefits including access to share schemes, discounts and a pens
Read more

Royal Opera House-2 year Sound, Video, and Broadcast apprenticeship

Image
  Starting September 2024 Salary: £25,282.40 for 42.5 hours per week Based in: Covent Garden, London   DOWNLOAD JOB DESCRIPTION JDSoundVideoandBroadcastApprentice2024.pdf (PDF) JobpackSoundVideoandBroadcastApprentice24.pdf (PDF) Guidanceforsubmittingyourapplication-Apprenticeships.pdf (PDF)     Royal Opera House  Royal Opera House 📣 NEW APPRENTICESHIP OPPORTUNITY! This year we will be offering a 2-year Sound, Video, and Broadcast apprenticeship! This is a full-time position with college study alongside. The apprenticeship will be split between the ROH and online and in person sessions with Creative Access College, where you will study for a Level 3 Live Event Technician Apprenticeship Standard. 🔊  Do you have an interest in learning and developing skills in sound, video and broadcast technologies in live event production within the performing arts industry? 🎭 Are you curious, driven by working in a creative environment? ⭐ Will you bring enthusiasm and a willingness to learn? Then we
Read more